(407) 237-0518
Our Policies
Listed are our Terms & Conditions, Privacy Policy, Refund Policy and Payment information.
Terms and Conditions
Welcome to Congenial Nanny Services. Our website is comprised of very important information that is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Congenial Nanny Services website constitutes your agreement to all such Terms. Please read these terms carefully accept the terms.
Privacy Policy
Protecting your private information is our priority. This statement of privacy applies to the families and the employees and governs data collection and usage. For the purposes of this policy, unless otherwise noted, all references related to Congenial Nanny Services and all documents will be kept confidential. By using the Congenial Nanny Services website, you consent to the data practices described in this statement.
Any dissemination or distribution of this communication is prohibited. Congenial Nanny Services collects and uses your personal information to operate its website(s) and deliver the services you have requested. We do not share any personal information pertaining to the families or employees who work with us to third parties. Submitting your credit card or other payment information when paying for services will never be shared. All information provided to us will be kept confidential according to state law.
Refund Policy
There will be a 100% refund guarantee to families for any and all services not rendered by the employees or employer.
Payment Information
We ask that payment be made at the time of booking in the form of Visa, Master Card, American Express, or a Debit card. If you choose to use a Credit Card, there will be a 2.5% charge depending on the type of card used. If you choose to pay in person we will only accept Cash and Money orders.
Still have a question about our services? Contact us now and we’ll get back to you ASAP.
What Clients Say About Us
Reviews About Our Services
I really enjoyed the services I received by this company. I only needed temporary care for my 4 year old son. When I called for assistance the staff was very friendly and prompt when it came to finding me a caregiver. The caregiver that took care of my 4 year old son was very respectful, on time, she had lots of experience working with children and she was very professional and did a great job caring for my son. I will definitely use their services again in the near future.
Sandy Williams
This company is awesome. I just needed help for 1 week with my dog while I went on vacation. The caregiver was great. She fed him, walked him and played with him. He seemed very happy when I got back. I would definitely recommend this company to others. The next time I go on vacation I know who to call.
Casey Johnson
I only used this company one time since I was in Florida for a very short while visiting. I was a little sceptical at first about having someone I do not know babysit my child, but I decided to try them out. It was worth it. The Nanny that watched my 1 year old did a fantastic job. I really liked her attitude and her professionalism. She seemed very trustworthy and reliable and she had lots of experience with kids. When I visit Florida again I will use their services. I was pleased.